Commend and Hanwha Techwin Technology Partnership

Bringing Intercom & Video Management Together


CommendThe high level of interaction, now possible between Commend Intercom and Advanced Security Communication Systems and the Wisenet WAVE video management software platform, is helping users achieve a more efficient and safer environment.

“Commend Advanced Security Communication Systems and Wisenet Video Surveillance Solutions are increasingly being specified for the same projects and it is totally understandable that our mutual customers should expect our two solutions to work in harmony in order to provide them with greater situational awareness,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. “Commend’s ComPLC interface tool has made this easy to achieve and most importantly, users are able to create interfaces which reflect their operational requirements.”


Bi-directional communication

In addition to using the combined solution for day-to-day activities such as visually verifying the identity of a person who is requesting access to a restricted area, Commend Advanced Security Communication Terminals can also be configured to send alarm events to the Wisenet WAVE video management software when, for example, an emergency call is made or a sensor is triggered. The alarm event is instantly displayed on a Wisenet WAVE control room monitor along with images captured by associated cameras, allowing operators to visually verify the identity of the person making the call and what may be occurring, and then quickly take the most appropriate action.

Commend intercom stations are also able to receive alarm events triggered by Wisenet cameras which could be used to initiate automated calls or PA announcements if, for example, a vehicle or person is detected at an entrance out of normal operating hours.